Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

Full name, date of birth, and nationality
Contact information (email address, phone number, mailing address)
Government-issued identification documents
Financial information (bank account details, investment history)
Biometric data (facial recognition for KYC verification)
Employment and income information

1.2 Automatically Collected Information

When you use our platform, we automatically collect certain information:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Transaction history and investment activity
Location data (with your consent)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

Account Management: Creating and maintaining your investment account, processing transactions, and providing customer support
Compliance: Verifying your identity (KYC), preventing fraud, and complying with legal and regulatory requirements
Investment Services: Providing investment advice, portfolio management, and market analysis
Communication: Sending account updates, investment reports, and important notices
Platform Improvement: Analyzing usage patterns to enhance our services and user experience
Marketing: Sending promotional materials and investment opportunities (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including payment processors, KYC verification services, and cloud storage providers.

3.2 Legal Requirements

We may disclose information when required by law, regulation, or court order, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal information:

256-bit SSL encryption for data transmission
Advanced encryption for data storage
Multi-factor authentication
Regular security audits and penetration testing
Restricted access to personal information on a need-to-know basis
Secure data centers with physical security controls

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your data to another service provider
Restriction: Request limitation of processing of your personal information
Objection: Object to processing of your personal information for certain purposes

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we retain account information for 7 years after account closure, as required by financial regulations. Biometric data is deleted within 30 days of successful verification unless required for ongoing compliance.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CryptoWise FX Privacy Team

Email: privacy@cryptowisefx.com

Phone: +1 (555) 123-4567

Address: 123 Financial District, New York, NY 10001, USA

Legal Documents